Refund & Returns Policy

Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as :

• Company: when this policy mentions "Company," "we," "us," or "our," it refers to ECUADORCOMPANYINTERNATIONAL
S.A.S, Ecuador that is responsible for your information under tris Return & Refund Policy.
• Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use
the services.
• Service: refers to the service provided by as described in the relative terms (if available) and on this platform.
• Website:'s site, which can be accessed via this URL:

You: a person or entity that is registered with to use the Services.
Shipping is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
Return & Refund Policy
Thanks for shopping at We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at
We'll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at, you agree to the terms set forth below.

Due to the perishable nature of our product, we have a strict no refund policy. Once an order has been placed and payment has been received, we are unable to offer any refunds or exchanges.

In the event that your order is damaged or lost during shipment, please contact our customer service team within 24 hours of delivery to report the issue. We will investigate the matter and work with you to find a resolution.

Please ensure that you carefully review your order before submitting it to avoid any errors. We are not responsible for any errors made by the customer when placing an order.

Thank you for your understanding and for choosing our banana export company.